New Delhi, December 9, 2024. The Ghaziabad Police, in collaboration with OYO, have launched a joint operation to crack down on unauthorized hotels fraudulently using OYO’s branding. This initiative follows a police complaint filed by OYO against over 10 such establishments in Ghaziabad, primarily located in the Sahibabad region, for misusing the company’s name and logo without authorization.
OYO had previously issued legal notices to these hotels, demanding the removal of its branding. As part of the operation, police visited the identified properties and issued warnings to their management, emphasising the legal consequences of using fake OYO branding.
The initiative is a part of OYO’s nationwide program to ensure safe and secure stays for its guests raising awareness, educating stakeholders, and promoting a collaborative approach in the fight against immoral activities in hotels. These unauthorized hotels often deceive customers with misleading advertisements and substandard facilities, tarnishing the brand’s reputation and causing inconvenience to unsuspecting travelers.
The operation involves close collaboration between OYO’s internal compliance team and the police. The joint operation will involve regular audits by OYO and action against suspicious properties by the police.
Speaking on the development, Varun Jain, Chief Operating Officer, OYO India said “This initiative is a part of our continued efforts on improving guest experience in our partner hotels. Our partnership with law enforcement will ensure action against fake hotels operating under our name, protecting guests and upholding the integrity of OYO’s offerings. Guests are encouraged to book exclusively through OYO’s official platforms—app or website and report any fraudulent properties to the company”.
OYO has a robust safety and security system to ensure that hotels listed on its platform must comply with the safety related laws and guidelines issued by the local law enforcement agencies. It also provides regular safety and security related training to its hotel partners and their employees to watch out for red flags such as guest behavior and unusual check-in patterns and take preventive actions.
About OYO
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 170,000 hotel and home storefronts in more than 35 countries including India, Europe and Southeast Asia, as of June 30, 2022. For more information, visit www.oyorooms.com.
